Returns & Exchanges
We take pride in our craftsmanship and want you to be fully satisfied with your Golden Bear purchase. If you are not completely happy with your order, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare the Package
Carefully pack your items in their original packaging with all tags attached, ensuring the garment is protected to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided through our portal and securely affix it to the outside of your return box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected at our factory, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing